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24
by 7 WLAN Security
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Detect,
Disable, and Document Rogue Wireless Devices
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Field
Security and Performance Troubleshooting
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Visual
Site Survey and Installation
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Wireless
Spectrum Analysis
for 802.11a/b/g
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Real-Time Alarm Processing
NetTech Validated Alarms
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Daily Exception Report
Early Warning of Problems
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Network Performance Analysis
Unique "User Perception" View
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On-Call Technical Assistance
1-800 Around the Clock
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Emergency Network Repair
iLAN technicians will respond immediately, 24 hours a day, to network problems and outages. Using sophisticated tools like the Network General Sniffer, and Fluke LANmeter, iLAN technicians will troubleshoot all seven layers of your network. Most iLAN technicians are Certified NetAnalysts and experienced with Cisco, 3COM, Bay and most other network equipment.
Network Operations Center
From its sophisticated Network Operations Center iLAN will monitor your network either full time or as off-hours backup using data collection technology, WhatsUp® SNMP trap notification and Intel LANDesk server and workstation monitoring. And, using sophisticated Artisoft Televantage and Nextel audio technology, all iLAN technicians are available 24 hours a day.
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